Many of our services are free or low cost. We collect fees for some services so we can provide high quality healthcare to you.
Our fees are structured on a sliding scale and designed so that people on different incomes can get the healthcare they need. We are committed to our services being affordable and making sure that no one experiences financial hardship in paying our fees. You will not be denied services if you are not able to pay. You have the right to ask for your fee level to be changed because of your circumstances. If you have any concerns about fees, please speak to our staff.
The fees listed below are a guide only. We will inform you of your fees by phone or in writing when you make a referral or when first receive a service.
Individual appointments
Low income |
Medium income |
High income |
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Allied HealthAdult: |
$10 per consultation | $15 per consultation | $100 per consultation |
Allied Health Services under the Medicare Benefits Scheme (MBS)
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Standard Fee
$65.10 per consultation |
Medicare Rebate
$55.10 per consultation |
Out of pocket expense
$10.00 per consultation |
Allied HealthChild: |
No charge | $15 per consultation | $100 per consultation |
Home Care PackagesFull cost recovery (levels 1-4) |
Social Support groups 4-6 hours (package levels 1-2): $103 per session; additional $8.50 for transport if required
Social Support groups 4-6 hours (package levels 3-4): $129 per session; additional $8.50 for transport if required Social Support 2-3 hour activities (all package levels) $57 per session, additional $8.50 for transport if required. |
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Initial Site Consultation (Dietetics) – $200 (includes a brief report) | |||
Initial Site Consultation (Physio/Podiatry) – $150 (includes a brief report) | |||
Initial Home Visit Consultation (Dietetics/Physio) – $270 (includes a brief report and travel) | |||
Initial Home Visit Consultation (Occupational Therapy) – $425 (includes a brief report and travel) | |||
Regular Site Consultation (Dietetics/Physio/Podiatry) – $85 | |||
Long Site Consultation (more than 30 minutes) – (Dietetics/Physio/Podiatry) – $140 | |||
Home Visit Consultation – $140 per hour (excludes travel) | |||
Travel – $75 up to 30 minutes return, $150 per hour after 30 minutes | |||
Report Writing/Preparation of Quotes/Follow-up Work – $140 per hour | |||
Allied Health Assistant Regular Session – $45 | |||
Allied Health Assistant Long Session (more than 30mins) – $90 | |||
Allied Health Assistant Home Visit Session – $90 per hour (excludes travel) | |||
Allied Health Group Session – $25 | |||
Allied Health Late Cancellation Fee – $40 | |||
DentalAdult:
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Emergency treatment – $31 per course of care if you hold a Pensioner Concession Card or Healthcare Card.
General care – $31 per visit if you hold a Pensioner Concession Card. The most you will need to pay for a complete general course of care is $124. Health Care Card Issued by Centrelink or Dentures – The cost of dentures depends on the type of denture you need. |
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Child: | Emergency care
Emergency care is bulk-billed (no out of pocket costs) for:
General care:
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Medical Services |
We are a mixed billing clinic, meaning there is an out-of-pocket fee for clients who do not meet our bulk billing criteria. We will continue to offer bulk billing or no-fee medical services to clients who are:
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General Practice (GPs) |
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Appointment type | Full Fee What you pay on the day |
Medicare Rebate What you get back from Medicare |
Gap Overall cost after the Medicare rebate |
Did not attend / late cancellation fee (less than 6 hours notice) |
$20 | N/A | $20 |
Standard – in person or telehealth (one issue only) |
$102.85 | $42.85 | $60 |
Long – in person or telehealth (two or more issues) |
$142.90 | $82.90 | $60 |
Prolonged – in person or telehealth (complex issue) |
$182.15 | $122.15 | $60 |
Flu Vaccine (private) |
$20 | N/A | $20 |
Cardiac Holter Monitor – Service Fee | $50 | N/A | $50 |
Cardiac Holter Monitor – Service Fee (concession) |
$25 | N/A | $25 |
Iron Infusion – Service Fee | $150 | N/A | $150 |
Paediatric Clinic |
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Appointment type
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Full Fee
What you pay on the day |
Medicare Rebate
What you get back from Medicare |
Gap
Overall cost after the Medicare rebate |
Did not attend / late cancellation fee (less than 6 hours notice) |
$50 | N/A | $50 |
Initial appointment (two or more issues) |
$344.40 | $259.40 | $85 |
Initial appointment (single issue) |
$233.35 | $148.35 | $85 |
Review appointment (two or more issues) |
$189.90 | $129.90 | $60 |
Review appointment (single issue) |
$134.25 | $74.25 | $60 |
Lymphoedema Clinic
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Appointment Type | Low Income | Medium Income | High Income |
Initial assessment | $50 | $65 | $75 |
Review appointment | $20 | $30 | $110 |
*Please note: the Did Not Attend fee apply to everyone, regardless of whether your appointments are bulk billed. **Please note: you are only eligible for a Medicare rebate for Paediatric services if you have a valid referral. If you do not have a valid referral, you will need to pay the full fee and will not be eligible for a Medicare Rebate. |
Group sessions
Low income range |
Medium income range |
High income range |
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Health servicesExercise and education groups |
Between $2 and $7.70 per session, as per the Fees Policy (please discuss with your Physiotherapist for more details) | Between $2 and $7.70 per session, as per the Fees Policy (please discuss with your Physiotherapist for more details) | $100 per session |
Social Support groupsUnder 64 years |
$15 per day (meal included) | $125 per day (meal included) | |
Social Support groups65 years and over |
$15 per day (meal included) | $125 per day (meal included) |
NDIS
Fee |
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Individual appointments |
$193.99 per hour |
Allied Health groups |
$193.99 per hour (divided by the number of participants and staff in the group) |
Social Support groupsAll Social Support Groups operate under a Program of Support |
Once-off Establishment Fee $675.60 Social Support Groups- 5.5 hours per session $98.37 per session Men’s Shed Groups- 5 hours per session $80.21 per session Giggle Gang Group- 4 hours per session $68.03 per session |
Optional Additional Items: |
Meals $5.00 per session Transport for Social Support Groups $40.68 per session Outings $15 to $25 per outing Transport for Outings $21.27 to $24.05 |
Programs of Support
A program of support runs for up to 6 months, participants will be charged for the entirety of an agreed program of support (up to 6 months), the providers cancellation policy does not apply to a program of support.
Participants must provide two (2) weeks’ notice before exiting a program of support. If a participant stops attending a program of support without providing notice, the provider will claim for four (4) consecutive weeks after that time.
At the end of an agreed program of support participants must agree to another program of support.
Non-attendance Fee
We ask that you advise us within 24 hours if you need to reschedule an appointment, so that we can see other clients at this time. Full fees will apply if 24 hours’ notice is not provided.