If you’re finding it difficult to understand the changes happening around the COVID-19 pandemic, we are here to help.
You can also always call us and we can speak to you with an interpreter to answer any questions you have. The latest information from the Victorian Government is available here.
Latest guidance – as of Friday 26th of March 2021
From 6pm on Friday 26 March, Victoria will relax its COVIDSafe settings.
This means you can have more visitors in your home and mask wearing rules are changing.
You will still need to wear a mask when visiting Your Community Health Centres and remember to keep 1.5 metres between you and others at all times.
Our health concierge staff will provide you with a mask if you do not have one
The following restrictions also apply:
- You can have up to 100 visitors to your home per day. This includes children over 12 months old.
- Up to 200 people can meet outdoors in a public place. This includes children over 12 months old.
Face mask guidelines:
- You must carry a face mask with you when you leave home.
- Face masks must be worn unless an exception applies:
- On public transport, in taxis and ride share vehicles, and in tour vehicles
- by visitors to a hospital or care facility (while indoors)
- if you are diagnosed with COVID-19, or you are a close contact of someone diagnosed with COVID-19, and are leaving your home or accommodation for a permitted reason, such as medical care or to get tested
- while awaiting the results of a COVID-19 test when leaving your home or accommodation for a permitted reason, such as medical care (except as part of a surveillance or other asymptomatic testing program)
- while experiencing any symptoms of COVID-19.
- It is strongly recommended you wear a face mask when at a private gathering or when you cannot maintain
1.5 metres distance from other people. For full details read the latest COVIDSafe Summer guidance.
Other general guidance
At home testing:
If you can’t leave home to get tested for COVID-19 someone can come to you. This service is for:
- People with an injury, chronic health issue, or frailty affecting mobility
People with moderate to severe physical or psychosocial disability
People with moderate to severe mental health or behavioural issues not otherwise classified
as a psychosocial disability
Carers for a person with moderate to severe disability - Individuals without symptoms who have been identified by DHHS as a close contact, have
received direction from DHHS to get tested, and also meet any of the above criteria.
Call 1800 675 398 and select option 9. You can call seven days a week between 9am and 5pm.
Multi language resources:
What is COVID-19 testing like?
Our friends at Merri Health have interviewed community members about their experiences of COVID-19 testing. There are nine videos in different languages. Click on the three lines symbol (with 1/9 underneath) at the top of the video to find the video in your language.
Support available from Your Community Health:
We are continuing to offer a health and social services to the community. While there have been some changes since the pandemic, we are working very hard to support our community members and keep everyone informed on COVID-19 changes.
Stay mentally well
Follow our tips for staying mentally healthy during COVID-19.
Meet our new COVID-19 Communications Officer
Read about our newest staff member Tiyana, who will be responsible for keeping the community connected and informed during the COVID-19 vaccine rollout and ensuring our community is up to date on the latest news.
You can read more articles about what we are doing on our News page. We will regularly update this page as we have new information. Please call us if you have any questions.